AI & Flight Operations
The 90/10 Split: Operators and FBOs Put AI to Work
In an October 13 Aviation Week feature, FlyExclusive founder Jim Segrave described reworking his company around AI across booking, flight operations and sales, with the aim of growing without adding headcount. His reasoning is that roughly 90 percent of trips are routine and can be largely automated, which frees people to concentrate on the 10 percent that need problem-solving and a personal touch.